Returns & Exchanges
Graduation SuperStore is happy to provide you with your graduation ceremony items but we won’t hold you to it. We are happy to accept returns or exchanges on stock items within 14 days of receipt. All products must be in new and resalable condition with original packaging intact. While we understand we cannot accommodate every return, we value you as a customer and will always be reasonable. We politely ask you to do the same.
If your product falls within these guidelines we ask that you first Contact Us and provide your original order number, name, contact information, and reason for return/exchange. Please send your returned item to:
1208 Tappan Circle
Carrolton, TX 75006
Ref: (Your order number)
Graduation Superstore is not responsible for return or exchange shipping costs and charge a 20% restocking fee for all returned items. Once items have been received, your original credit card will receive a credit within 2 business days. We do not refund the original shipping charge.
For all exchanged items, once we’ve received the original item we will ship the new item same day. Additional Shipping Charges Apply.
We unfortunately do not offer returns or exchanges on any custom products. All Sales Are Final